on 29-07-2020 16:34 - last edited on 29-07-2020 17:33 by Mike_T
i've had a text from O2 (?) saying my payment card needs updating. But it doesn't run out till October. I"m suspicious. I've tried logging onto My O2 but can't see where to check my payment card information. Any ideas?
Solved! Go to Solution.
on 29-07-2020 16:43
It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
on 29-07-2020 16:43
It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
on 29-07-2020 16:44
on 29-07-2020 16:44
You can check your payment details online in your MyO2 under manage my details or in the app under saved payment cards.
on 29-07-2020 17:00
thank you, have done.
I had entered my username and password into their link, but not other billing address and payment data. So i've now changed my username. is that enough?
on 29-07-2020 17:16
on 29-07-2020 17:16