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change credit card details

vsprigg
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i've had a text from O2 (?) saying my payment card needs updating. But it doesn't run out till October. I"m suspicious. I've tried logging onto My O2 but can't see where to check my payment card information. Any ideas?

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MI5
Level 94: Supreme
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@vsprigg 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144159 Posts
  • 634 Topics
  • 27623 Solutions
Registered:

@vsprigg 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
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MI5
Level 94: Supreme
  • 144159 Posts
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Registered:

@vsprigg 

You can check your payment details online in your MyO2 under manage my details or in the app under saved payment cards.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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vsprigg
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thank you, have done. 

I had entered my username and password into their link, but not other billing address and payment data. So i've now changed my username. is that enough?

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Bambino
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@vsprigg Change your password immediately.

I DO NOT WORK FOR O2



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