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cannot access my apps/playstore, please help as urgently needed for work

Philshelpers
Level 1: Joiner
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Hi

 

I cannot access Playstore to enable my work's new app, which I need to work from home.  Can you help at all?

 

I haven't been able to access Youtube, or Gmail app (without going via google at least), I'm so bad at technology so please can anyone help me??

 

KR

Phil

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Bambino
Level 86: Prestigious
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@Philshelpers What phone do you have?

I DO NOT WORK FOR O2



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Philshelpers
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Hi

 

Oneplus 6

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Philshelpers
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@Bambino 

it's the one plus 6

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gmarkj
Level 67: Unsung hero
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Have you got a data connection (either network or WiFi)?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Bambino
Level 86: Prestigious
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@Philshelpers Take a look here: https://www.youtube.com/watch?v=pHquLgTieD8

I DO NOT WORK FOR O2



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