Re: cannot access my apps/playstore, please help a...

Philshelpers · ‎27-03-2020

Hi

I cannot access Playstore to enable my work's new app, which I need to work from home. Can you help at all?

I haven't been able to access Youtube, or Gmail app (without going via google at least), I'm so bad at technology so please can anyone help me??

KR

Phil

Bambino · ‎27-03-2020

@Philshelpers What phone do you have?

I DO NOT WORK FOR O2

Philshelpers · ‎27-03-2020

Hi

Oneplus 6

Philshelpers · ‎27-03-2020

it's the one plus 6

gmarkj · ‎27-03-2020

Have you got a data connection (either network or WiFi)?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Bambino · ‎27-03-2020

I DO NOT WORK FOR O2

O2