Solved: cancel sim contract

Dotty48 · ‎23-06-2020

Hi Only just got a sim contract for a Tablet for the wife, family have told me do not need sim for what it will be used for, tried online just go round in circles, 202 was no good, seems they do not want you to cancel, can I do it in a shop

MI5 · ‎23-06-2020

@Dotty48

Yes you can do it in store if it's within your change of mind timeslot.

Additional help here https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-06-2020

@Dotty48

Yes you can do it in store if it's within your change of mind timeslot.

Additional help here https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Dotty48 · ‎23-06-2020

Than you for that

MI5 · ‎23-06-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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