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RagMan
Level 1: Joiner
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on ‎26-10-2023 16:27

on ‎26-10-2023 16:27

i got an email and text to say i owed £3.08p

 

yet when i log on i cant find an option to pay

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MI5
Level 94: Supreme
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on ‎26-10-2023 16:29

on ‎26-10-2023 16:29

@RagMan 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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RagMan
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on ‎26-10-2023 17:59

on ‎26-10-2023 17:59

phoned them, because my account is now closed all i can do is pay with bank details they gave me on phone?

 

the lady seemed very distracted not sure if its legit

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MI5
Level 94: Supreme
In response to RagMan
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on ‎26-10-2023 18:16

on ‎26-10-2023 18:16

Bank details in this guide to check @RagMan 

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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