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Splitting from my partner

jamesmc42k
Level 1: Joiner
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I have been paying my partner's monthly bill but we have now split and she wants to start paying for this herself. How do we go about doing this?

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MI5
Level 94: Supreme
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@jamesmc42k 

Once she has her new contract in her own name she can migrate the number to it Guide: Migration & porting into O2  

Another option is to just change the payment details in your MyO2 for her phone to her bank account, but you will still be the named con tract holder and be responsible for bills if she defaults. Might be a suitable short term solution if you are facing early termination fees.

You can find out if anything is due by texting INFO to 85075

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Enlli
Level 70: Enigma
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If her phone is in your name then they will need pass a credit check and take out a contract in her name (the old one would need to be cleared off)

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
  • 153291 Posts
  • 653 Topics
  • 29271 Solutions
Registered:

@jamesmc42k 

Once she has her new contract in her own name she can migrate the number to it Guide: Migration & porting into O2  

Another option is to just change the payment details in your MyO2 for her phone to her bank account, but you will still be the named con tract holder and be responsible for bills if she defaults. Might be a suitable short term solution if you are facing early termination fees.

You can find out if anything is due by texting INFO to 85075

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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