bill

[jordmarie]

can i pay part of my bill early then allow o2 to take the rest on the date it’s normally due? or will they try taking the whole months amount?

[Bambino · Accepted solution]

@jordmarie 

You need to speak to the payment management team

You can reach the Payment Management team on 0800 902 0217. It’s a free call

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

[jonsie]

You can do that yes, as long as you make the payment at least six working days before the due date. The direct debit will then be adusted to take the amount less the payment already made.

[MI5]

@jordmarie 

As long as it's at least 6 days before your DD is due, that should be OK.