Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hello folksI have tried searching for a while but am lost!I was paying for my son's airtime only on 02. He has bought a new 02 phone with new number on a new plan.Is there a relatively simple way of transferring his old number that I am paying for on...
How long has people waited to hear back about a contract applied for I’ve been waiting since Friday? Had all my legal documents and nothing else, does this mean having them documents by email I’ve been accepted?
Good Morning, Due to the outbreak of the Coronavirus CoVid-19, I would like to Terminate my o2 contract at the end of the contract period. According to the account RE: ACCOUNT NUMBER: xxxxxxxxxx / MOBILE NUMBER: xxxxxxxxxxxtermination is due to end J...
Can I pay off Device balance and close account?
Every month I am being charged an extra £30 for something off google play and I can’t figure out what this is from, is there a way we can put a spend cap or something on to stop this happening and can it be done online as I can’t get through to anyon...
I received a text from o2 saying my bill would go down as part of the auto save programme but didnt
So, I posted here around a month back regarding issues with bills. That had been rectified as I had been put on a payment plan (like I'm assuming half of o2 customers have also been put on during Covid-19). I spoke to a representative and they had st...
I have a monthly contract which provides unlimited free calls, do I still need to still hang up before 60 minutes before being charged
I keep reading in the press that free minutes have been made unlimited for those who have limited call minute contracts. I've noticed that I'm very close to going over my 500 minute allowance. Can someone please confirm that there won't be call charg...
I can't receive any calls or ring out please can you tell me what is going on please kind regards Ken
