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Gracee · ‎20-04-2020

I recently upgraded and didn’t realised you had to enter your student discount code on checkout (I normally do this all in store)

Looking on the website you can still text 61202 with the discount code from UNiDAYS which I’ve tried but all I’m getting back is ...

O2: Sorry we didn't recognise that. Please check your keyword and try again.

Can anyone help with why this is happening?

jonsie · ‎20-04-2020

Follow this

Guide: O2 Open & Friends and Family discounts - How to sign up

otherwise call O2

Guide: Coronavirus Community Help and Support

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-04-2020

@Gracee

All we know here Guide: O2 Open & Friends and Family discounts - How to sign up

If no good, you'll need to call customer service Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Gracee · ‎20-04-2020

Thank you however they’re the pages I originally followed and offer no further support to my query

MI5 · ‎20-04-2020

Then you'll need to call customer service, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Student discount

Extra charge

Monthly payment not taken

o2 PAYG number transfer to o2 pay monthly

Adding a pay-monthly SIM to my account (for anothe...

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