on 02-05-2024 19:18
Hi my bill is overdue and I cannot receive incoming calls or messages. I am suffering financial hardship. Can you deduct anything from bill so I can try and get back upto date?
on 02-05-2024 19:30
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Consider setting up a direct debit to avoid future issues.
All details here Guide: How to Pay Your Bill (Contract)
Guide: How to find help & contact O2
You can use Skype on your phone to call 0800 numbers for free Guide: A Guide to Skype