Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Mast taken down near me!

A mast was taken down near me and O2 never mentioned or contacted me. I have sent an email off but of course. Buried their head in the sand. How do I get a proper response?

Resolved! I log in and told I have no products

I'm try to to log into my bill. It says I have no products. (But I'm sent a bill). Why does it think I've no products when I'm logged in

Fraud department

10days I’ve been trying g to resolve. No contact from anyone

Service

Interesting chat today (19/04/2024)Seams I have been out of the country too long! And no longer have the right to have any phone service whatsoever!I travel on business and left the UK on December 26th 2024 on a business trip to the USA and not retur...

Resolved! E Sim and physical Sim

Hi. O2 have just sent me a newsletter about E-Sims and new easy methods of switching from physical sim to e-sim. My question is if I switch to e-sim with O2, when I travel abroad can I add a local physical sim and use the two together. Until now I ha...

Order

13.04.2024 as uzsisakiau ausines , nuo to laiko jokios informacijos apie uzsakyma ir negavau dar ausiniu, nors pirmas mokestis jau nuskaiciuotas , Maybe I didn't do something right or something ?

Resolved! Bill

Could i please set ip a promise to pay for the 4th i really do apologise for not settling my account intime due to an bereavement I really appreciate your help

New phone

I am already o2 customer sim only but was wondering what deal you could offer me with phone also

Resolved! Calls dropped soon as dialed

Hi upgraded 7 weeks ago have not received bill as yet which is set as a direct debit when I try and make a call out, call is dropped straight away, all other services are working, could it be O2 have blocked my account?

Resolved! Bank details

Hello. What is your bank account number and sort code so that I can set up a monthly payment schedule. Thanks Michael

O2

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