Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271648 Views
  • 2 replies
  • 2 kudos

Vat Bill

Good afternoon Please can you issue VAT bills on ************** so I can use them for my accounts. Kind regards Wendy [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

WG333 by Level 1: Joiner
  • 645 Views
  • 6 replies
  • 0 kudos

Zone 3 Roaming

Hi, I just bought a Zone 3 international roaming bolt-on, but none of my text to Bangladesh to UK is been delivered. Could you please assist?

LivLife by Level 1: Joiner
  • 684 Views
  • 3 replies
  • 0 kudos

Obtain Bolt on for mobile

I wish to obtain a bolt on re international travel for mobile number *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

PaulC2 by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Why is my bill going up this month

Why is my bill going up from £27.99 to £37.99 this month? I'm going be cancelling it sorry as I've found better offers that us £12.50 for 3 months then £25 a month for exactly the same Internet txts and calls unlimited

441 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Weird 360 Upgrade Options

Has anyone else seen this in myo2 in the Upgrade Options It is telling me I can either do a SwitchUp or and Upgrade with £0 to upgrade when the device plan is still live Asked on Live Chat and they say I can upgrade as well, but still have the old de...

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madasaf1sh by Level 78: King of Kings
  • 1893 Views
  • 7 replies
  • 1 kudos

Resolved! Laptop fault?

I recently upgraded my sim to a laptop plan this time last week and I’ve noticed when I open the screen it makes a clicking sound doesn’t sound normal to me could be my ocd I’m wondering if o2 will give me a replacement of the same laptop and if so h...

My account

Hi I’ve been trying to get into my account to pay my bill it lets me get in but then says no account available and log in to virgin media ??? I’ve not got virgin media please can you help

XX54 by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Cancellation due to poor service

Has anyone managed to cancel their contract half way through without paying the remainder exit fees due to poor service?I've been having trouble with dropped calls, poor or no data signal both inside and outside my house for over 2 months. The websit...

Martbass by Level 1: Joiner
  • 1285 Views
  • 3 replies
  • 0 kudos