Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 235863 Views
  • 2 replies
  • 2 kudos

O2 are charging me for 2 devices

Used o2 switch up in January to upgrade from the s23u to s24u. My bill should be £56.70 but o2 have robbed me of £95 on my bill and even after 3 weeks of trying to complain I'm at a loss. Still no response from them so I've had to contact ofcom about...

Roblfc by Level 4: Observant
  • 1049 Views
  • 7 replies
  • 0 kudos

Bill

I have paid my bill, and trying to upgrade but it says my bill is still not paid

Ric7ie by Level 1: Joiner
  • 321 Views
  • 2 replies
  • 0 kudos

Resolved! VAT receipt

Where will I find this

Nuts666 by Level 1: Joiner
  • 474 Views
  • 2 replies
  • 0 kudos

Unrecognised charges and ridiculous service time

Upon receiving my bill I learned I have accrued £239 excess charges. I don't know what there are and they aren't itemised on my bill. I raised the query with O2 immediately. They told me there would be an investigation taking no more than 10 days. Ev...

Resolved! Fraud

Email to say password change. I hadn't. Used a different device changed my password logged in. A iPhone contract took out. Within30 mins of the order I contacted fraud. Evan gave them order number delivery address which isn't mine. This is the Thursd...

Resolved! I need more time paying my bill

I’ve been struggling with money at the moment due to money problems and was wondering is there a way to ask O2 for some more time when I’m ready to pay my bill.