Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236193 Views
  • 2 replies
  • 2 kudos

Resolved! Keeping my existing number with 02

I have recently ordered a new phone and been given a new SIM card with 02. I would like to keep my existing 02 number. How can I do this

Marty4 by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

International calls

Hello can I get advice on this unable to make international calls all payments upto date

N-39 by Level 1: Joiner
  • 346 Views
  • 2 replies
  • 0 kudos

Resolved! Error code 10

still waiting for this to be resolved, the tech team have no idea what to do, i was told yesterday hopefully will be sorted by wednesday, i am not holding my breath. why is O2 a joke, they never used to be, the Guru in store was so helpful and now th...

Paula1802 by Level 1: Joiner
  • 414 Views
  • 2 replies
  • 0 kudos

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JW721 by Level 1: Joiner
  • 354 Views
  • 2 replies
  • 0 kudos

Resolved! 20% loyalty discount

I had a call from O2 about 20% loyalty discount

Hub by Level 1: Joiner
  • 490 Views
  • 2 replies
  • 0 kudos

Resolved! April 2024 price increase

Hi all, Thanks for any help - I'm an ex Virgin customer and as such have a "bolt on" discount. Will I retain this after the porcine increase? The figure quoted on my increase notification suggest s not. I've tried O2 chat / phone call with no reply.

IanB1200 by Level 1: Joiner
  • 524 Views
  • 1 replies
  • 0 kudos

Resolved! Scam?

I've just had a phone call from someone saying they are from o2 and saying they are going to give me a 40% discount on my tariff for 12 months. All I have to do is click on the link in the text they will send me. Is this a scam?

Jaydriver by Level 1: Joiner
  • 695 Views
  • 5 replies
  • 0 kudos

Left 02 but have still been charged?

I have recently left o2 but can see a payment has tried to be taken from my account today - can this be looked into please and a refund be issued? Kind regardsSamantha Burton

Sam55 by Level 1: Joiner
  • 485 Views
  • 2 replies
  • 0 kudos

Switch up help

Hello, hope someone can help here. I have the o2 switch up which has been part of my contract package since I got the phone in September 2022. I haven’t yet used the switch up but I went to use it today and was told that I couldn’t as I had to swap m...

cmason92 by Level 1: Joiner
  • 831 Views
  • 9 replies
  • 0 kudos

Scammers

Hi, I am receiving sms from o2 yesterday not under my name 

Sumaya by Level 1: Joiner
  • 213 Views
  • 1 replies
  • 0 kudos