Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can't call to any EU numbers

Last few days can't call to any international numbers,not conecting.its includet in my price plan. It works with no problem last few yesrs,now stop working

Resolved! Asking for pac code

Hi wen asking for a pac code to keep number and transfer to sky can I continue paying for the 02 phone contract thnx

Resolved! New phone not recived

Hi everyone Is there anyone else who hasn't received an upgraded phone by dpd?

Phone lost by courier

I’m at my wits end. My new phone sent out my O2 was lost in the post, this has been confirmed by the courier. O2 customer services are being steadfastly useless and seeming unable to either send me out a new handset or give me a refund. Over a month ...

Resolved! Pac code

Hi ive recently bought a 02 contract sim ...i want to know if i can get my old 02 number i had before ....i havent used the number in a few years and its been knocked off..as i was at ee the last 2years

Been robbed!

I keep getting charged for iTunes I haven’t purchased and can never speak to anyone at O2 . Very frustrating!

Resolved! Can i claim a free gift while on O2 switch up?

I just wanted to know in case I do it and find myself in some kind of situation.

Resolved! Direct Debit taken off despite being cancelled

Today i have found out that O2 has taken £10 from my account despite the fact that the direct debit was cancelled on 23rd December to avoid a double payment as i had already paid my bill manually using my debit card as i usually do. Is it possible fo...

Resolved! Find out how long one has left on their contract

Hi, Where do I find out how long I have left on my contract please.

Resolved! Home address internet and mobile signal

Hello for a long time I have been having trouble with my internet connection and mobile signal at my home address. It’s come to a point I have just had enough now, my friend has a different network provider and at my home he’s was fine. What can I do...

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