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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 230200 Views
  • 2 replies
  • 2 kudos

Resolved! eSim to normal sim.

Hey all, Can anybody tell me if this would be as simple as doing a sim swap online with a new physical sim or if there's more to it? Cheers!

LukeG91 by • Level 1: Joiner
  • 3097 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to send text for TV license alerts.

I know there are similar posts, in forums here, but not quite same as this. I'm pay monthly. No caps. Unlimited texts. Yet I can't send texts to 64488, to enable TV licence text alerts. I've sent texts to other, similar premium text numbers, but alwa...

Jaycegeek by • Level 1: Joiner
  • 499 Views
  • 1 replies
  • 0 kudos

Resolved! Current Contract Question - Number Move

Hello,I ordered an iphone recently and I wished to exchange it for a different model, when I rang today they said on the phone that due to the difference in the normal vs pro model that it could not be an exchange and that I would need to return the ...

SL5K by • Level 1: Joiner
  • 980 Views
  • 3 replies
  • 0 kudos

Resolved! Pay off contract

I would like to pay the rest of my contract please and can’t figure how to do this

Lucy222 by • Level 1: Joiner
  • 605 Views
  • 2 replies
  • 0 kudos

Resolved! free numbers

are 03457 numbers free ,allowed with my monthly contract

mike2249 by • Level 1: Joiner
  • 489 Views
  • 2 replies
  • 0 kudos

Resolved! Sim not arrived

Hello. I ordered a SIM card last week Friday it said it would take 3 working days but is expected to come next working day. I still haven’t received it? Would I please be able to collect it from one of your stores

Leesean97 by • Level 1: Joiner
  • 715 Views
  • 1 replies
  • 0 kudos

Mobile data

Hi mine and my daughters mobile data isn’t working and I don’t owe any money on my bill

Gemma24 by • Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Resolved! Sim upgrade

I've upgraded my sim only deal and need to activate new SIM however I don't have my old SIM anymore to receive the texts that allow me to do so. Is there a way round this or will I need to call O2 and get them to do it from their end. Thanks

Jfk1971 by • Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos
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