Sim never arrived - [Personal details removed]

[Matteo_and_Yomi]

Hi all,

I ordered a SIM and it never arrived this is the order number [Personal details removed]. Can you please advise or where it is ? if not in sight can you send another one please?

[TallTrees · Accepted solution]

Welcome to the o2 Community forum @Matteo_and_Yomi 

You need to contact O2 customer services here 

Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

[Enlli]

If you don't do social media 

Call the 

Sales team on 0800 081 0255