Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271584 Views
  • 2 replies
  • 2 kudos

Resolved! PAC problem

Problem moving number to o2

Czaroo by Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Resolved! Bill date

Can I change bill date. I lost my job a month ago. I have a new job now but don't get paid until 2 weeks time

Resolved! SIM not received

Hi I took out Virgin media with o2 sim on the Monday 5 th of December 2022 and didn’t receive the sim and the i contract 02 on the 14 th December 2022 still not received the sim I have been charged £15 on my dd account for a sim I have not received s...

Lfc1 by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

The Dilemma of O2 Upgrades

So today is the first day of the final month of a 24-month contract taken out on 04-Jan-2020. I check my MyO2, it says:Whoop-de-doo!I double-check (who trusts computers?) by sending an SMS to 85075, with the word "INFO", and that tells me: The questi...

Screenshot_20221204-084216.png giphy (3) (23).gif
pgn by Level 78: King of Kings
  • 1659 Views
  • 7 replies
  • 2 kudos

Resolved! WiFi calling

I cannot set up WiFi calling from the O2 app

TW249 by Level 1: Joiner
  • 461 Views
  • 2 replies
  • 0 kudos

Resolved! Billing

Hi, I am a nurse for NHS and my bill as gone up to full price again?

JJ10 by Level 1: Joiner
  • 341 Views
  • 1 replies
  • 0 kudos

Resolved! customer service please!

Is there any way I can contact customer support that isn't via phone? I am currently in Asia, so unable to call them, and need help discussing my bill with o2. The website just loops you round and round with no option for email or live chat! *rolls e...

simba29 by Level 1: Joiner
  • 525 Views
  • 1 replies
  • 0 kudos