Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 456083 Views
  • 2 replies
  • 2 kudos

Resolved! Late payment

Hello, My bill was due on the 26th. I paid both direct debits on the 26th, however one of mine have been returned without me noticing until now. I am planning on talking to customer services in the morning. However, with the dd being returned to me, ...

N7Dredgen by Level 1: Joiner
  • 697 Views
  • 1 replies
  • 0 kudos

Resolved! ending contract

how do i end my sim only contract

Brady13 by Level 1: Joiner
  • 656 Views
  • 1 replies
  • 0 kudos

Resolved! Credit check in line asked for my 3 digit number

Ordered new account and online it asked for my card long number and 3 digit number on back of card for credit check even though I’m paying by direct debit - is this normal

KDen by Level 1: Joiner
  • 1501 Views
  • 5 replies
  • 0 kudos

Resolved! sim only

what is the best 12 month sim deal available? Ive been offered 3GB unlimited txt and calls for £5 with another network

Karen30 by Level 1: Joiner
  • 1066 Views
  • 4 replies
  • 0 kudos

Resolved! How to unlock phone that I reported missing? - "MM Phone Not Allowed"

HelloOn Thursday I lost my Samsung S7, I thought it had been stolen, so I panicked and had it blocked and received a new sim card in the post and it works fine on my old backup iPhone.Fortunately, I found my Samsung S7 today and put the new sim card ...

Robbli777 by Level 1: Joiner
  • 961 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel sim or change to pay as you go

Im currently travelling and want to cancel or pause my sim while I’m away for a year or so. whatever way is easier cancel or move to pay as you go. I’ve tried everything on the website.

Resolved! Bill

I have paid this months Bill twice . Also I want the 2nd phone number **personal details removed** on my account, I want it removed. Thank you Miss Jacqueline Cant

Resolved! Volt mega guide

Do you have to pay extra for. Volt?

Aggie2 by Level 1: Joiner
  • 494 Views
  • 1 replies
  • 0 kudos

Resolved! £150 recycle offer

I inadvertently threw out my voucher that came with my new phone for the additional £150 recycling, does anybody have a copy of theirs I can take a look at? I understand I will need my order number or reference number for it to be processed but didn'...

Mattb76 by Level 1: Joiner
  • 652 Views
  • 1 replies
  • 0 kudos