Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Sync-1

I do have apple watch added, I have letter telling me Airtime Plain is £5.00 to add it, which is understood and not my query. Ye on my bill I have this Sync-1 for 7.09. Why the different of 2.09 each month and where was this made clear that adding wa...

Resolved! Phone bill!

says my phone bill is £100 this month, it should be £27 or something?

Resolved! Data usage

how do I view my data usage for the last few days?

Resolved! Device Plan

I was wondering if I would be able to pay some money off my device plan

Resolved! I bought a mobile phone with a contract and have not heard any response yet

I bought a mobile phone with a contract and have not heard any response yet

Resolved! Calls barred

A couple months ago, are bill went huge due 2 a family problem, the 265£ debt has been paid , and its 2 weeks into my new billing period, yet it says calls barred still from my device what do I have 2 do?

Resolved! Cancel order

Hi I would like to cancel my order as I don’t need it anymore I rang earlier on today and they said I will get an email in an hour to say if it’s been cancelled but I have not received an email