Been cut off after reporting billing dispute to O2

[Harv10]

Reported overcharging for Disney and was advised by Chat support not to pay this part of the bill. Now been cut off and can't even ring O2 for support

[Bambino · Accepted solution]

@Harv10 Download Skype: Guide: A Guide to Skype 

Then speak to the Payment Management Team for free on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

[Enlli]

You need to contact the Payment Management team

Payment Management Team, they can be contacted on 0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Or 

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Guide: Adding and removing O2 Extras