Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pac

Good morning I have joined you as a new customer and have got a pac frommy old supplier we have inserted your simcard into the phone but it doesn’t ask us to put a pac anywhere and we want to tell our old supplier that we have switched over to you, h...

Resolved! Bill

Hi I’ve paid my bill and my services are still cut off can someone help me with this? I cannot Evan ring 02 from mobile because my device is off

Resolved! PAC keeps failing

Hello, I've taken a new sim only deal and entered the PAC code during the purchasing process. The SIM arrived with the temp number and no info on when/if the number would be transferred. Phoned 02 who suggested trying with a new PAC code - the first ...

Resolved! Going to Saudi Arabia what's the best travel bundle

Going to Saudi what's the best bolt on

Resolved! Bad Signal on Iphone 13 Pro Max

Hello Looking for some advice, I recently switched from EE to O2 and have noticed a significant difference in signal, despite the cover checker showing there would be no difference. I have now been stuck without internet or calls on a number of occas...