Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Payment

I want to make the payment but why are you rejecting my card?

Resolved! Disconnected

So I have 2 contracts out on my account. I was late paying the bills for both contracts and due to this I'm assuming they have been disconnected. I have now paid the outstanding balance is there anyway for my number to be connected back to o2. I can ...

Resolved! Incoming calls

On the 5th of January I flew out to the U.S.A. I have the O2 bolt on and therefore I expected to be able to receive and make calls, in addition to using data. I was unable to receive any calls though WhatsApp; Data and the making of calls was fine. I...

Resolved! Porting issues

Hi I just transferred from EE to O2 and my old number has failed to transfer over so far. This seems to be a recurring issue with O2 from the posts I have seen in the O2 community! My old number is linked to personal and work accounts and so I really...

Resolved! My bill doesnt include third party discount

More info (Highlight to read)More info (Highlight to read) Hi, today I signed up to a contract with o2 as a new customer. I found a deal through uSwitch for an Iphone 13 at £36 a month. When going through adding my details etc, there was a breakdown ...

Resolved! Pay monthly contract

I'm looking at getting a pay monthly sim only with roam in 75 countries, however, it doesn't mention this roaming in the contract or check out. I don't want to pay for something unless it is stated in the contract. How do I confirm the exact details ...