Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Phone

I have an outstanding bill with yourself a that need paying

Resolved! Online chat

All I need is some help as I am unable to make payment and need to discuss this once again

Resolved! o2 extras

Hello! I have recently made an UK contract for pay monthly and this one includes a chosen extra, for example the free months of disney. i do not want any extras, though. does anyone know if i can just NOT add any of the extras and keep my contract as...

Resolved! Moving number over to o2

Good afternoon, I recently purchased a new pay monthly sim from 02 and during the order I gave them my PAC code. I have put in my SIM so when will my old number be transferred over, do I need to do anything? Many thanks!

Resolved! Outstanding bill

My bill is outstanding but I'm in hospital after 3 heart attacks and need my fone not to be disconnected

Resolved! Billing

Hi how do I change my bill date

Resolved! How can I see the last 12 months of bills

How can I see the last 12 months of bills

Resolved! Applying a transferred number (via a PAC) to an existing line on my account

Is it possible to change an existing number on my multiline account (that's been on there over a year) via a PAC code from Vodafone, essentially keeping the same contact (minutes, data, expiry date) but updating the number to that from Vodafone? Or d...

Resolved! SIM sent too early

Happy new year all.I'm a new customer - just signed op with Virgin Media.On the install process, it asked me when I wanted my service and SIM to be sent - I sekected a date further in the month as we won't move into that property until then.Now I get...

Resolved! Volt

I've been with O2 for more than 10 years and Virgin for 4 1/2 years but can't get connected onto Volt. Any suggestions?

O2

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