Return

[Pla567]

Anyone know how to arrange a return with contacting customer services, as it’s taking 5 years to get through to them and I’m still in my 14 day return window 

[Enlli]

Sales are your best bet

You can call them on 0800 081 0255

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[Breanna]

Did you get in touch with customer service @Pla567?

[Pla567]

Hi, I was on hold for ages so surrendered and the live chat is always sorry we are busy!

[Bambino · Accepted solution]

@Pla567 Ways to get through to to customer service:
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)