on 03-04-2023 12:23
I’ve been charged vat on a £10 charitable donation I made to comic relief using my phone to do it. Why ?
Solved! Go to Solution.
03-04-2023 12:38 - edited 03-04-2023 12:42
03-04-2023 12:38 - edited 03-04-2023 12:42
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.
Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
Edited to add : Charitable donations fall out of the scope of vat. You should not have been charged
Veritas Numquam Perit
03-04-2023 12:38 - edited 03-04-2023 12:42
03-04-2023 12:38 - edited 03-04-2023 12:42
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.
Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
Edited to add : Charitable donations fall out of the scope of vat. You should not have been charged
Veritas Numquam Perit