I took out a 12 Month Contract @ 6 per month as part of a Virgin Media
Deal. I was promised that would be it until the contract expires in 12
Months time. Why has it gone up to £7.03 in April
Result!Rang Virgin Media to explain & check that my Virgin media Bill
stays the same until April 2014 (it does ie not going up this year which
is what they promised on Both Contracts).They transferred me to O2
Customer service and I have obtained a £...
Ok they LIED then, not good for customer retention. Will be ringing
Virgin about this.Why has it gone up 17% (£7.03) instead of 13.4% then?
13.4% on £6 = £6.80