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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 330278 Views
  • 2 replies
  • 2 kudos

Resolved! Bill

Why have I been charged a full month's bill just 2 weeks after ordering a new phone?

Moz23 by • Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Reception

Spoke to o2 yesterday about the shoddy coverage in Glasgow for my phone. Says it has 4G but is painfully slow. Went through the usual process of resetting things and turning this on and off only to be told that a new SIM card would sort this out. Now...

Kevin92 by • Level 1: Joiner
  • 496 Views
  • 1 replies
  • 0 kudos

Resolved! Missing phone

My phone hasn’t arrived I ordered it on Friday!

Abbie10 by • Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! Mysterious bill from O2

I cancelled my contract with O2 a month ago. I moved my number to a different provider. And now I am getting an overdue bill message from O2????? I called the number in the message and I was onhold for 30 minutes. When I try to log in to my O2 accoun...

Kb5 by • Level 1: Joiner
  • 626 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

Morning everyone . Just a little advice. Ordered a sim Friday received tracking but the number is incorrect. Tried calling support number and all i get is no answer. Long shot i know but how do I find out the correct info so I can see where this is ?...

Resolved! Desperately trying to leave o2

Website says only way is to call 202. But when I do that they put me on hold and then the call drops. This is surely not legal - anyone any suggestions?

Resolved! New order

Hi, I placed and order yesterday and the payment has been taken . Could you confirm when my new phone will delivered . I received an email advising it is being processed

Grmmag84 by • Level 1: Joiner
  • 475 Views
  • 2 replies
  • 0 kudos

Roaming in the US

I can't currently roam from the US. I am there now. Is there anything preventing this. Roaming is enabled on my phone.

Dipesh by • Level 1: Joiner
  • 608 Views
  • 3 replies
  • 0 kudos

Resolved! Not registered on network

Trying to make calls- keep getting the following message: not registered on network

GilliB by • Level 1: Joiner
  • 477 Views
  • 1 replies
  • 0 kudos

Resolved! 666666 Premium Text charges

Had c£30 of charges on my fathers account for a few months now. He doesn’t recognise them and I suspect it’s a a scam. Anybody else suffered the same charges or aware of the origin? thanks

AH4 by • Level 1: Joiner
  • 864 Views
  • 2 replies
  • 0 kudos
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