Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237757 Views
  • 2 replies
  • 2 kudos

Resolved! SIM not received

Hi I took out Virgin media with o2 sim on the Monday 5 th of December 2022 and didn’t receive the sim and the i contract 02 on the 14 th December 2022 still not received the sim I have been charged £15 on my dd account for a sim I have not received s...

Lfc1 by Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos

The Dilemma of O2 Upgrades

So today is the first day of the final month of a 24-month contract taken out on 04-Jan-2020. I check my MyO2, it says:Whoop-de-doo!I double-check (who trusts computers?) by sending an SMS to 85075, with the word "INFO", and that tells me: The questi...

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pgn by Level 77: Grand Master
  • 1410 Views
  • 7 replies
  • 2 kudos

Resolved! WiFi calling

I cannot set up WiFi calling from the O2 app

TW249 by Level 1: Joiner
  • 407 Views
  • 2 replies
  • 0 kudos

Resolved! Billing

Hi, I am a nurse for NHS and my bill as gone up to full price again?

JJ10 by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Resolved! customer service please!

Is there any way I can contact customer support that isn't via phone? I am currently in Asia, so unable to call them, and need help discussing my bill with o2. The website just loops you round and round with no option for email or live chat! *rolls e...

simba29 by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos

Resolved! Monthly Price After Contract Ends ??

Hello, I took out a sim only contract last January, which was £8 / month, then in April RPI was added so its something like £8.92. What i would like information on, is what happens at the end of my contract, does the price rise? or stay the same? (ju...

gazuk2015 by Level 2: Apprentice
  • 2038 Views
  • 8 replies
  • 0 kudos

Resolved! Phone never delivered

Hi, Im not sure if anyone here would be able to help. Two weeks ago I bought a pay monthly phone. O2 shipped the phone 2 days later and here is where my problem starts. DHL was supposed to deliver my phone on Monday but for some reason they didn't. T...

SK_6 by Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos