Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Switch up

Apart from the phone condition what the catch with switch up I've got it and looking at the Google pixel pro 7 and I've only had my phone 3 months

Resolved! No update on order

Hi, I placed an order on Monday for a phone and monthly contract. It is still saying it’s being processed? Is there a problem with the order or a delay? Thanks

Resolved! Delivery issues

I moved over from payngo to contract and my new device was arranged for delivery yesterday which I paid extra for hasn't arrived and I try to contact o2 and get the stupid virtual assistant and I can't track my order. Any suggestions please

Switch Up

I have to say this scheme is the most difficult one to actually use. I have checked stock online to see none of the phone I want near me. I called the store to ask and they had the make and model but not the storage size I want. They have said they w...

S22 Ultra on offer?

Evening people.I've just discovered that O2 will allow me to upgrade early, I really like the look and spec of the Galaxy S22 Ultra, however the S22 is on a really good deal at the moment. I'm kicking myself as about a month ago O2 were doing a disco...

Resolved! o2 breach of contract?

Good afternoon all at o2. This is notification that I have taken the decision to cancel this contract as is my right during the cooling off period. the reason I am doing so is in light of the following information that can be found at https://reclaim...

Resolved! New Tarriff

I’ve been offered a new tariff which starts at the end of my contract . Is there an end date for the tarriff as with a contract

Resolved! Iphone 14 promax delivery

Can someone help me? Im waiting for delivery 3 weeks and still nothing.

Resolved! BILL 😡

I phoned customer services twice this month to tell them the network was down in my area.. it was down for 2 weeks then came on for 1 week, then was down again.. thats 3 weeks in 1 month billing period.. the adviser told me they wouldnt charge my lin...

Resolved! Bill and Customer service

I've had a sim only deal which I ordered on the 2/12/2021+ my SIM was blocked from calls, Text and data until the 6/01/2022! When I rang it said my bill was £16(which is correct pmth) Went to use the phone and I apparently still owed £36+? Phoned and...

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