Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

vat bill

Hi i would like to get vat bill.

Resolved! O2 contract

Hello, I received that my phone has been cut off due to a late payment, how do I get my O2 account working again to pay it?

Account disconnection after device return

Any one from O2 able to help with my account being disconnected after I returned a device?

Resolved! sim card

sim card still not arrived

Resolved! £100 mastercard promotional reward

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Resolved! Billing

HiPaid my o2 bill for this month, but today the o2 took another payment out.

Resolved! Anytime??

I’m paying £3.99 a month to change my phone anytime I want? when I read the small print you have to go to the shop , can’t do it on line unless you pay the whole contract off first? Have I read that right ? confused old lady x

Paid off phone plan, need credit report updating

Hey there everyone, I had a device plan which I recently paid off in full, if possible I need that to be reflected on my credit report ASAP. I've emailed o2creditreferrals but haven't heard anything back just yet. Is there any other outlet I can use/...

Resolved! Extra charge for roaming

I have been charged with extra 15 pounds roaming charges and I have been used only 200mb from my 10GB allowance. This is unfair! When I bought this package I have asked specially for EU roaming and I was told there is no restrictions. Because of my j...

Resolved! Changing a spend cap

I am trying to reduce my spend cap from £60 to a lower value. As usual I am pointed to a list of FAQs on the website which suggest I use the app to talk to somebody on chat to get this changed. When I use the App it states I need to go to the website...

O2

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