Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Legit?

Is this a legit number ? +44 333 344 6972

Resolved! New device but can't keep old number

I recently ordered a new sim as I upgraded from a very old phone. Now I am trying to keep my old number but I'm not having much luck at all. The MyO2 app isn't compatible with the old device and when I try and do it through the browser, I get stuck w...

Resolved! Changing my tariff

I want to change to a cheaper tariff, but trying to do this through managing my account only gives me more expensive options.

Resolved! Wrong address

Hi, I got O2 as part of Volt ~2 weeks ago, and all was good until it seems that the virgin media advisor put the wrong address. Ive tried to change the address and get a new SIM delivered, but the O2 chat is constantly busy, and once I did get throug...

Upgrade

I've just upgraded today from sim to phone it asked me if I needed another sim I said no but I do

Resolved! Want to know how much I spent in calls when in Australia last year

I think thats what my wife is on i.e Pay monthly

Resolved! Just switched to another provider, what next?

I have just switched from O2 (after many years) to another provider. I got my PAC code, gave to the new provider and the number has been switch. However, do I still need to contact O2 to make sure may account has been cancelled or will the new provid...

Recently joined O2, no network since number port

Hi, I have just switched to O2 from EE. I bought my new phone on Saturday, and did everything for the PAC code so my number would transfer over in store on Saturday. My old sim stopped working yesterday, and my O2 sim hasn't worked since. I get no ne...

Resolved! Chat never on and Call Back is 2 weeks away

For 3 days i have been trying to have a chat with someone regarding Disney + being removed from my account in error but constant message of being busy, i then thought i would try a call back, booked that for 2 weeks time (1st time it was available), ...

Resolved! Monthly bill raise notification

Hi, I got the message like my monthly bill will be increased from April2023. If that so, why are you increasing in mid of contract. Text: Hello. From April 2023 the monthly price of your calls, texts and data will rise by the 13.4% RPI rate of inflat...

O2

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