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O2 upgrade online

Dave1988
Level 1: Joiner
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So my contract is up...spoke to o2 on the phone and there offers are terrible... Yet online they are alot better

Trying to upgrade as ive seen 20g data for £8 a month... Obviously i want keep my number.... Im logged in when im going through it all... But then it asks if i have a pac code or not? I dont as i want to keep my number... To me it seems like a new contract ontop of the one i have and not overriding the existing one to a new one? Anyone help me with this as ive never upgraded online

Thanks

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Enlli
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Where are you looking online? The 20GB for £8 is a common offer on comparison sites.

If so, you can take one of them out as a new contract then migrate your number across.

New contracts are often cheaper that online upgrades.

Guide: Migration & porting into O2  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8918 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

Where are you looking online? The 20GB for £8 is a common offer on comparison sites.

If so, you can take one of them out as a new contract then migrate your number across.

New contracts are often cheaper that online upgrades.

Guide: Migration & porting into O2  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Dave1988
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Is through virgin media website.. Which takes me to o2 website. Weird as im logged in etc and setup is through o2 site

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