This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 273853 Views
  • 2 replies
  • 2 kudos

Order under review?

Hi, I placed an order this afternoon as a new customer. The upfront payment was taken from my bank but at the end of the checkout it said that my order had to be reviewed and could take up to 48 hours. I have received an email confirmation of my orde...

Emilypb99 by • Level 1: Joiner
  • 1787 Views
  • 4 replies
  • 0 kudos

4 times trying to cancel VM / O2 bundled sim

So, signed up to Virgin Media and a O2 sim was bundled in with the package. We already have O2 contracts so didn't need the sim. Tried cancelling it on the first day we received it - was assured it was cancelled after being on the phone for over an h...

PaddyCvr by • Level 1: Joiner
  • 856 Views
  • 4 replies
  • 0 kudos

Resolved! My order

Hi there I made an order 2 days ago and yous took £30 from me and said yous would review my application and get back to me and I have still heard nothing

Edward07 by • Level 1: Joiner
  • 725 Views
  • 2 replies
  • 0 kudos

Resolved! Pay a bill

I can’t pay my final bill through the App

Ghhhhhh by • Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Sim not provisioned

Hi just trying to do sim swap, But saying sim not provisioned and not receiving text code. Thanks a lot

Resolved! Payment taken but still cut me off.

Absolutely terrible service from o2 I have been a loyal customer for 15years maybe more the problem I am having is a monthly direct debit was due on the 3/5/23 I didn't have the money in my account . But I payed this bill manually on the 5/5/23 debit...

Payment7 by • Level 1: Joiner
  • 1454 Views
  • 2 replies
  • 0 kudos

Data switched off

Since this morning my data has been turned off, I’ve tried the usual turn my phone off then on, check all settings but it still is not working can someone please help

Cw25123 by • Level 1: Joiner
  • 863 Views
  • 4 replies
  • 0 kudos

Resolved! Text messages

Is anyone receiving multiple copies of text messages after I receive one I get umpteen copies of it I'm fed up of it.Thank you.

Top Kudoed Authors
View All
Top