Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Trying to pay off two device plans

i really am at my wits end with these shower of @@@@@@@@ been on the phone for over 3 hours now to various parts of the 02 empire from bolton to india and back to the uk i have two contracts that i got a settlement figure from them which agreed with ...

Resolved! bill

I was moved from virginmedia to o2 and have been billed for both why?

Port not completing

Moved from 3 to O2 last Wednesday 31 May. Wanted to keep number so had supplied PAC.Thursday 1st June my number was showing on my account. Checked later I could call and receive from O2 numbers. Could text out but could not receive any even from O2. ...

Resolved! Airtime

I have recently been charged on three separate accounts: Airtime 1: £29.04 Billing: £19.76 Airtime 2: £34.06 Does anyone know why I'm being charged double airtime? I've checked my contract and I have unlimited texts & calls and I'm not hitting my dat...

Trying to get my daughter a new phone. The nothing phone 1 for her birthday on contract added on to

Trying to work out how I can get my daughter a new phone and on contract. The nothing phone 1 for her birthday on contract added on to my o2 contract. Since 2021 last year I have been able to upgrade but have not yet. I dont want to yet. But I want t...

Resolved! How do i cancel the insurance for my phone

I want to cancel the insurance for my phone

O2 complaints service

Hi everyone, again. So I've been connected a month now with O2 and finally changed my tariff to unlimited data which I'm happy with. But so far I've complained twice to O2 Complaints Review Service email but nobody has got back to me. You see it's an...

Resolved! Calls

Some phonecards not getting through

Resolved! PAC code

I want to transfer my number to 02 I have new sim sent from 02 but what do I do now ?I have my pac code

Resolved! New contract cancellation

I see that this is a sim only when i spoke to the operator to include a mobile device i was told yes i would be able to go to upgrade but i see i can not do that so i want to cancel

O2

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