Pay Monthly
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Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 116394 Views
  • 24 replies
  • 5 kudos

Swapping number from different networm

I have swapped to o2 from EE. At time of purchasing new sim I gave a PAC number so that i could keep my existing number. However this hasn't happened. I submitted request again today but apparently can take up to 2 days

Paul22 by Level 1: Joiner
  • 169 Views
  • 2 replies
  • 1 kudos

Resolved! Payment date

How do I change my payment date

Ataylor01 by Level 1: Joiner
  • 226 Views
  • 1 replies
  • 0 kudos

Delivery report not working

Hi me and my partner have the samsung a21s and the delivery report isn't working for texts does anyone know anything how to get it working

Stephen6 by Level 1: Joiner
  • 220 Views
  • 2 replies
  • 0 kudos

International bolt on

I’ve added the international bolt on but i can’t call abroad, my call just doesn’t go through, and I can’t send the messages, they fail. What could be the issue please?

Rita9 by Level 1: Joiner
  • 162 Views
  • 3 replies
  • 0 kudos

Resolved! Accidental damage within 14 days of signing up

Hi i have recently got a Huawei P Smart 2019 on pay monthly, im still within 14 days of signing up and have just accidentally dropped and damaged the phone, im unsure of what i can do or my options

Jrgrady by Level 1: Joiner
  • 203 Views
  • 2 replies
  • 0 kudos

Resolved! NHS O2 Open

Hi guys, I’m trying to set up my O2 open account and it’s telling me my work email address is invalid.I have contacted customer services twice already about this and no one seems to help. Does anyone know what I can do? Other than uploading my paysli...

Susan41658 by Level 1: Joiner
  • 3769 Views
  • 14 replies
  • 0 kudos

Resolved! Lost sim

Hi I've lost my sim/ phone. How can I use my number on my new upgrade phone and sim?

Rhys3 by Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Resolved! Phone contract

Hi My contract is due to finish on the 19th of sep, do i have to get in touch to cancel the contract after the 2 years or does it automatically cancel it??

Jamie9 by Level 1: Joiner
  • 187 Views
  • 2 replies
  • 0 kudos