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Free Samsung buds

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morgan_gshock
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on ‎03-08-2023 09:33

on ‎03-08-2023 09:33

So I order the S23 Ultra over month ago. I've contacted O2 twice already and been told that the code will arrive. Obviously the code didn't arrive. What to do now? How can I obtain these buds?

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MI5
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on ‎03-08-2023 09:42

on ‎03-08-2023 09:42

@morgan_gshock 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152864 Posts
  • 652 Topics
  • 29180 Solutions
Registered:

on ‎03-08-2023 09:42

on ‎03-08-2023 09:42

@morgan_gshock 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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morgan_gshock
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on ‎09-08-2023 08:34

on ‎09-08-2023 08:34

No difference contacting them by phone,chat or social media. All I hear is bunch of lies... You will get get in 48h , evertime I contact o2 same answer. Oh sorry we can offer you some credit and the code will arrive in 48h. Useless service 

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Axcel_fairwell
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on ‎09-08-2023 09:37

on ‎09-08-2023 09:37

Yup same here, got mine at the end of June and still nothing.

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