Free Samsung buds

[morgan_gshock]

So I order the S23 Ultra over month ago. I've contacted O2 twice already and been told that the code will arrive. Obviously the code didn't arrive. What to do now? How can I obtain these buds?

[MI5 · Accepted solution]

@morgan_gshock 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[morgan_gshock]

No difference contacting them by phone,chat or social media. All I hear is bunch of lies... You will get get in 48h , evertime I contact o2 same answer. Oh sorry we can offer you some credit and the code will arrive in 48h. Useless service 

[Axcel_fairwell]

Yup same here, got mine at the end of June and still nothing.