Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 451738 Views
  • 2 replies
  • 2 kudos

end of contract

my phone number is xxxxxxxxxx, could you please advise me as to whether i have come to the end of my contract and the phone has been paid for. if so could i transfer over to a pay monthly Sim only deal [Mod edit: Please do not share personal details ...

shivy85 by Level 1: Joiner
  • 660 Views
  • 2 replies
  • 0 kudos

safesearch

my safesearch is locked , how do I unlock it 

buddy3 by Level 1: Joiner
  • 708 Views
  • 2 replies
  • 0 kudos

Resolved! Voucher for £1 Samsung Earbuds Isn't Working

Hi I have received my voucher code to get my £1 Samsung Earbuds. I am logged in to my account. I have used the link provided in the text. When I put in the voucher code it doesn't work. I can provide a screenshot proving that I've put the correct cod...

Cancelled within 14 day grace period but still charged almost a full year.

Hi, I signed up for a 12 month Pay monthly SIM with O2 on the 28th of June. I had very unreliable connection at home and at work so I called to cancel the contract within 14 days and received a PAC code which I sent to my new provider, they emailed s...

GazW1 by Level 1: Joiner
  • 1592 Views
  • 3 replies
  • 0 kudos

Resolved! Lost phone

I have lost my phone and need a new SIM card 

Resolved! upgrade

Speak to an agent. Where has this feature gone?

Resolved! Data

I signed up to a package with Virgin media that included an o2 pay monthly sim card with unlimited calls, unlimited texts, and 100GB of data. My confirmation email from o2 said that I will receive 50GB of data, not 100GB, and my o2 account is only sh...

Resolved! FREE SAMSUNG GALAXY EARBUDS

When I ordered my Samsung S23 it came with an offer of free Galaxy Earbuds after 30 days of contract. Its been about 6 weeks now and I haven't had a code yet. Is there a time frame or a way to see when I will be sent the code to claim the ear buds pl...

KT8877 by Level 1: Joiner
  • 3734 Views
  • 6 replies
  • 0 kudos

Resolved! bills

why does my account say i pay by cheque, i dont even have a cheque book

jimmyt by Level 1: Joiner
  • 1465 Views
  • 8 replies
  • 0 kudos