Pay Monthly
Get help and support from other community members with your Pay Monthly service.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! No signal in Malta

Hi My phone normally works fine here in Malta. Last night and today however i have no signal to make calls or recieve them. Only wifi is working at the moment.

iPhone 12 Pro connectivity

Hi,My iPhone 12 pro max did not restored all data from my previous handset, also I can’t browse the internet not connect to the Wi-FiI have already done all the steps to try and restore the data, including deleting and resetting everything to back ma...

Rafa by Level 1: Joiner
  • 14 replies
  • 0 kudos

New phone

My new upgrade u sent me doesn't work

Resolved! Help about the my o2 app on pay monthly.

I have moved from pay and go to pay monthly and had a pay monthly sim card in the post today with a diffent number on it and then got my pay and go number replaced my pay monthly number and on the my o2 on the web site it says the number has been cha...

Luke30 by Level 6: Acolyte
  • 5 replies
  • 0 kudos

Resolved! Phone mast down in my area

A mast is down in my area has been for 2 weeks now I'm on 2g and have no Internet can some 1 please tell me a rough idea on time scale as I get updates and doesn't say anything except tht we will b in touch in 7 days if we fix the problem it's ridcli...

Sarah79 by Level 1: Joiner
  • 8 replies
  • 0 kudos


I am due for my upgrade. I have been looking at the deals and foudn that through, I can get a iphone 12 through o2 with 2 year commitment, £0 down and unlimited data for £48 a month. When I look at O2s website at my upgrade options, I ...

Resolved! Migrating Contracts....double costs??

Hi, my o2 contract finished earlier in november. I took out a new contract through a 3rd party with a new number. I then phoned o2 to "migrate" the contracts in order to keep my old number on my new phone. All straight forward enough thanks to advice...

Resolved! Sim for a tablet

Hi , i have ordered a sim card for tablet, shall injust put it in and it will activate sim or is different way to activate the sim..?Thanks alit