Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 115675 Views
  • 24 replies
  • 5 kudos

Resolved! Sim and Phone?

im currently on a Sim Only contract (unlimited data) and i now want to purchase a phone with it... but i dont particularly want to buy it outright... is there any way i can add a new phone to my monthly contract?

BennC by Level 1: Joiner
  • 146 Views
  • 1 replies
  • 0 kudos

Resolved! Re bill

I am unable at this moment in time to pay my previous bill due to personal circumstances help pls

Viks1 by Level 1: Joiner
  • 162 Views
  • 1 replies
  • 0 kudos

Resolved! Bill payment

I’ve just paid my monthly bill for the first time via online banking and there’s two options of who you can pay,02 uk of telifonica ltd,.does anyone know which one it is as I may have paid the wrong one

Resolved! Contacting O2 online chat thing

Hi Good MorningHow do I chat with O2 in there online thingO2 has switched off my phone and I can’t call or use Skype or internet when out on the street I am a female stuck in a foreign country by myself with no other way of getting in touch with anyo...

MichelleF by Level 1: Joiner
  • 618 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung smart watch

Can I get a samaung smart watch, on pay monthlyMany thanks

Manda30 by Level 1: Joiner
  • 131 Views
  • 1 replies
  • 0 kudos

Resolved! Urgent help required Crazy O2 at it again

HiO2 has cut off my phone I’m aboard by myself and I can’t get through to themI have Skype but not sure I’ve the right numberAny help would be appreciated I’m quite desperate as this is my only phone and I don’t speak the languageI could get sick and...

MichelleF by Level 1: Joiner
  • 137 Views
  • 1 replies
  • 0 kudos

Resolved! Contract

Does anybody now if it’s a seperate credit check for a sim only and handset I’ve been aceapted for sim only but was thinking off taking out a handset will I be aceapted or is it best to wait the 3 months and the. Upgrade

Shaun1504 by Level 1: Joiner
  • 355 Views
  • 3 replies
  • 0 kudos

No 4G calling available

HelloI have Huawei P30 Pro New Edition directly from O2 store.4G calling is Enabled on my account but no such option on my phone.Phone is also on the list of 4G supported devices.Help please?

Gracjan by Level 1: Joiner
  • 724 Views
  • 18 replies
  • 0 kudos

Resolved! Upgrade whilst I am in France

Hi - I am now overdue an upgrade and I will be in France for awhile longer. I had thought to just keep my old phone till I get back to the UK, but the battery is weaken8ng and the charging cable and/or socket is becoming faulty, so that it is beginni...

Jerry3 by Level 1: Joiner
  • 124 Views
  • 1 replies
  • 0 kudos