Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi,I just need to check my data allowance? My tariff says I have 100gb of data each month however my phone is saying I have 2 gb? I have screenshots to explain if needed but right now I'm apparently out of data and I know I haven't used100gb? Could y...
Hello,I've been with o2 about a month currently and I am hating my current phone, when I load the o2 app it says that I am eligible to upgrade as long as I pay the cost associated, which is fine, however when I try and go through with this, it says I...
I want to start a new monthly pay sim connection
Hi. I was a couple days late on the payment but it’s been paid now and I’m still getting no data nor can I make calls?
Hi there! I have been in Italy for 2 weeks, but my data is not working. I can receive calls, it’s just about mobile data. I already changed APN to mobile.o2.co.uk and restarted my phone.
Hi. My daughters pay monthly phone will not send or receive text as soon as she leaves the house Wi-Fi, also find my phone will not work. She has unlimited text and unlimited calls. Any answers would be greatly appreciated
Hi guys, so I'm new to o2 and just received my contract phone yesterday but when I took it out online I forgot to add phone insurance, I'm looking on app and website for it but can't find it anywhere,. Preferably online apply only as I struggle with ...
How do I claim the chromebook every link I've tried says promotion closed or an invalid date
Hi, wonder if anyone knew how I could resolve this problem. I have ordered a new sim from o2 and my email address was linked to my old address and it wouldn't let me change it so the order is now going to the wrong address. I need to change this urge...
I’m on a contract until Jan 2023 and I’ve been on my year abroad since August 2021. I recently got a text from O2 stating that because I’ve been abroad for so long, i’m going to start getting charged more for my data usage. I really don’t want to hav...
