Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Asap

What has happened to my phone network, its suddenly stopped

Still no sim.

I am now on the 4th working day since I ordered my sim and still nothing. I called and was told all they can do is send me another one but this could be further 3 days. My contract has already started and I haven't used the sim yet. Also why have a t...

Resolved! Not receiving verification texts after number ported

Hi Everyone, I just joined o2 from three. My number ported this morning and I can make / receive both calls and texts. However, I am not receiving any 2 factor verification messages. I've searched online and this seems to be a common problem. I did t...

Resolved! I need to pay my bill

Hi I need to pay my bill but I can't log in to pay

Resolved! Cap

Could you remove my CAP please?

Resolved! My contract

Is my sim only contract cancelled or is it still in play

Keeping my mobile number

Hello! I currently have a PAYG sim which I figured out isn’t compatible with the Apple Watch (cellular). So, I decided it was time to get a Pay Monthly sim deal instead. The sim has arrived today, and I followed the instructions and filled out the fo...

Resolved! Pay my bill

My bill is overdue and my phone has been cut off, am I able to pay my bill and get my phone back on?

Resolved! Payment of final bill

I have left 02 and transferred my existing phone number to Tesco mobile. I have had a reminder to settle my final bill but have no access to my account or phone contact for 02.

Resolved! Spend cap text messages

I'm getting numerous text messages telling me I have not set up a spend cap. Every time you send me a verification code it is the same spend cap message but no code.

O2

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