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Will I ever get my Sim?

Boomslang
Level 1: Joiner
  • 1 Posts
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on ‎07-07-2023 21:21

on ‎07-07-2023 21:21

O2 Volt customer.

I ordered a new Sim 11 days ago. 

I still haven't got it.

Tracking hasn't moved from the first stage in all that time.

Virtual assistant is virtually useless.

Human assistant is really useless.

Instagram is ignored.

Will I ever get my sim?

 

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MI5
Level 94: Supreme
  • 144753 Posts
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on ‎07-07-2023 21:40

on ‎07-07-2023 21:40

@Boomslang 

Looks like you should contact the sales team as they can help with that – you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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