on 09-08-2023 10:56 - last edited on 09-08-2023 11:05 by Breanna
HELLO, I am currently admitted in a hospital. I won't be discharged for a while. I lost my sim card. And I need to access all my accounts on my phone so I can resend and get all my contacts and emails etc. I need access to my Samsung account, Microsoft accounts, Gmail account and others. All of them are protected by two step verification via this 02 phone number (Removed). But I lost my sim card, whats my best options?
on 09-08-2023 11:04
on 09-08-2023 11:04
You will need to call or message o2, and they will only send it your home address so someone will need to pick it up and bring it to you.
if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can use Skype and call them on 0800 081 0255 and select the Customer Services number
on 09-08-2023 11:06
You need to report your SIM lost
Then O2 will send a replacement with the same number
Guide: Lost or Stolen O2 Device? - How to Report it
BTW this is not an open forum so use the arrow at the top right of your own post and choose edit to remove your number. You are open to Scam Calls or worse.
*flagged
on 09-08-2023 11:10
on 09-08-2023 11:10
I can't download Instagram or twitter as I have not been able to log into my Google play store account due to it being protected by 2 step verification through my 02 number.
on 09-08-2023 12:58
There is an 0800 number above you can call for free on Skype @Kudret
Alternatively ask a family member to borrow their phone and call it.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here