Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 24 replies
  • 5 kudos

IPad tariff

Does anyone know how to cancel a tariff on an iPad, it is attached to another phone bill, I have paid for the iPad and I don’t need a tariff on it any more how do I cancel it??

Amanda7 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Where do%20I%20input%20dis

I've just got a new phone and the lad in the shop has given me a discount code to input where on earth to I input it?! Lol thank you for the help

Steph2 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Phone contact

Hi, I got a phone on contract for my partner as he couldn't, its been 6 months since we got to phone. Im just wondering if its possible to get the contract changed in to his name or not?

Gemma11 by Level 1: Joiner
  • 4 replies
  • 0 kudos


Why have I been charged 6.58 for a 48 p call at 7p per minute call charge to 0844 number. That's pretty disgraceful and entrapment

Byork by Level 1: Joiner
  • 2 replies
  • 0 kudos

Roaming data

I'm in Portugal. Roaming is switched on. I have plenty of data but I cannot get any mobile internet. Anyone help please?

Samsung Watch3 4G

I bought the Samsung Watch3 4G from my local o2 store and was assured my main number would ring on my watch should I run out of battery power or leave my phone at home. It only rings when I have the phone on my person. Am I doing something wrong? I h...

fudgy31 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Sim card

Hi everyone,I just upgraded my phone through the Refresh program and I asked for a spare sim card as I thought I didn't have the right sized one for the new phone... As it happens, my sim was perfectly fine so I used it on my new phone.So, now, was I...

Premium no’s

Hello I’m trying to text a no beginning with 8 (premium number) but it won’t send how do I get premium barring taken off when customer service aren’t answering their phone?!

missy1 by Level 1: Joiner
  • 4 replies
  • 0 kudos