Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cards declining

I have an overdue monthly bill and I have been trying to pay my o2 bill, all 3 of my debit cards that has money on them keep getting declined, I have 3 different bank accounts and none of them work, pulling my hair out with this one as o2 are about t...

Logging on

I was changed from Virgin to o2 last night. I am unable to log on

Resolved! Moving mobile number

Hi, I've recently had my contract moved over from Virgin to O2 and at about the same time I took out a new contract via buymobiles with O2.I'd like to close my old account and move my old number to my new account but it's proving very difficult. I've...

Resolved! Possible scam call

I've just had a call from a London landline number offering me a 30% discount on my pay monthly bill. Scam or not

Resolved! ‘Connected device’

Hi - quick query: I have SIM only contract with O2, having bought phone and watch direct from Apple. Watch is listed as a ‘connected device’ (or ‘associated device’ ) on the phone contract. If I update watch or phone - probably watch fairly soon, pho...

Resolved! Opera telecom

Hi, I incurred a premium charge for receiving a happy Christmas message that seems to have been sent (completely unsolicited) by Opera Telecom - 79050. How do I report this, stop them doing it again and to others, and get money back from O2 who levie...