Pay Monthly
Get help and support from other community members with your Pay Monthly service.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Resolved! Age restriction

I do not have a credit card and I want to change my age restrictions

Resolved! Can't pay

How I can pay my bill? Costume service tell me I not can pass the security questions

IvanB by Level 1: Joiner
  • 13 replies
  • 0 kudos

Resolved! Data

How can i sort out that my data gets added at the end of everymonth ie,28 instead of 25 of every month

Waz by Level 1: Joiner
  • 1 replies
  • 0 kudos


Can I change the day I pay my contract?

Nicole19 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Sim - No Connection

I bought my wife an iPhone the other week and took the SIM from her Samsung A3 and slotted it into the iPhone SE with no issues.The phone now does not pick up any signal. However, it does when I put my SIM in. No issue with the phone.I’ve seen O2 nee...

Sergypie by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Text messages

I've been without the ability to text from my phone and receive texts too for the last 24 hours. When I try to text it says.......Not sent, tap to try again. Been on the O2 website and had a virtual chat with an advisor, who messaged me through vario...

Resolved! Change eSim to nanosim

Currently I use an esim, but I am going to change the mobile that does not support and would have to change to nanosim, would I have to make a duplicate and does it have any extra cost?

Javier by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! International calling

Hello everyoneI would like to stop international calling on my new monthly phone. I have tried calling customer service, sent message on twitter and Facebook, unfortunately no reply.I am wondering is there anyway to do this by sending a text message ...

Spending cap

Hello againI would like to set zero monthly spending cap. I have tried to call o2, messaged them on twitter and Facebook but no response. I am unable to find any option to do this on my o2 as I am a new customer.Could anyone please help me.Thank you

Moved to o2 on Monday. Activated Wi-fi calling online, but can’t activate on my iPhone

Hi all,Joined O2 on Monday with a SIM Only deal and moved my EE number to them yesterday. Calls, texts and mobile data working fine. My issue is that even though I’ve logged in to MyO2 and turned on Wi-fi calling, I cannot activate it on my iPhone 11...

joenitro by Level 1: Joiner
  • 17 replies
  • 0 kudos