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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Upgrade

why would I upgrade from paying virgin £11-95 a month to paying you £40 a month doesn't make sense

Resolved! Bill

My bill has come off twice. I paid my bill early and it still came off the date it should’ve come off. I have done this in the past and once I paid it early that was it. It said I was £70 in credit and I requested refund but doesn’t say it has been p...

Rw27 by • Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Resolved! 5G SIM

Hi, Currently on a pay monthly SIM only deal (double data with Virgin). I need a new phone, currently have a Samsung Galaxy A03s which doesn't have NFC (I checked the exact model number, and no, it doesn't have NFC!) Looking at getting a Samsung A14 ...

Sneezy24 by • Level 1: Joiner
  • 614 Views
  • 2 replies
  • 0 kudos

ClearVision / Scam - PLEASE Help

Hi all I received a call last week from someone who said they were from Clear Vision which was part of O2 and that they could help me upgrade my pay monthly contract . I agreed to a contract with them and gave them my PAC code (an error in hindsight)...

Resolved! monthly bill

why has bill increased after moving from virgin media to O2 

Zack1 by • Level 1: Joiner
  • 426 Views
  • 2 replies
  • 0 kudos

Resolved! Data at 30Gb but should be 60GB

Hi,I'm on the £8 for 30Gb of data but I'm with Virgin so this was increased to 60Gb however my O2 only shows 30Gb. Do I need to do something to increase this to the 60Gb agreed?Thanks,Geoff

Geoffmcd by • Level 1: Joiner
  • 729 Views
  • 3 replies
  • 0 kudos

Resolved! Pre contract documents

I have an email from you containing pre contract documents valid untill today midnight. I would like to continue and process this contract.. how do I do this?

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