Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237047 Views
  • 2 replies
  • 2 kudos

Resolved! transfer of ownership

transfer of ownership from myself to my son. Tariff only as phone paid in full.

marian12 by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Please can you tell me your best phone deal for an iPhone 14 , paying no more than I am now. I am prepared to pay an upfront cost.

Fe by Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos

Using an third party esim in South Africa

HiI am off to South Africa in a months time and wanted to know if a third party esim was a good ideaDont really want to pay £6 per day and I can get a 2GB esim for about £15Not really sure how they work and do I end with a new number or can I still u...

Resolved! Daughter travel to South Africa

Hi,My daughter, an O2 customer whose bill I pay as part of my account, is going to South Africa 23 Jul to 5 Aug) on a school trip. Is there anything that I need to do to enable her to use her phone in South Africa? Thank you in advance.Regards,Roysto...

RoystonP by Level 1: Joiner
  • 967 Views
  • 3 replies
  • 0 kudos

Didn't receive text/email re: new contract extra

Hi, I began a new contract just over a week ago which seemingly came with a choice of extras free for 3 months. I chose Disney Plus but despite choosing this several times and eventually being brought through to a page that said something like 'we wi...

MattHelm by Level 1: Joiner
  • 656 Views
  • 3 replies
  • 0 kudos

Transfer of Ownership

My son has an apple watch and phone on 02. Its in my ex husbands name and he pays the bill. Its out of contract and I need to take over ownership of the phone and bill. Ex husband says that we need to both talk to 02 on his phone to sort this out. I ...

Credit Not Raised

Hopefully this is on the right board. I've tried numerous times over the last week to get a credit raised for my last bill. I've been told numerous times that it would be 48 hours before it appears on my account but still nothing. I've been in touch ...

AlexK1211 by Level 1: Joiner
  • 532 Views
  • 3 replies
  • 0 kudos

Stupid Man Let Himself Get Scammed

After priding myself on never getting caught on a scam I let my guard down for a moment and instantly regretted it. Had a call to offer me 20% discount which should have been an instant red flag and within minutes I stupidly did the thing I knew neve...

TheDaz by Level 1: Joiner
  • 800 Views
  • 2 replies
  • 0 kudos

Switch Up

I have plus plan and includes switch up,my credit rating is not the best and i am concerned about the switch up processsome people say it requires a credit check and if it it fails you wont get your original handset back as it will have been processe...

iancarr by Level 1: Joiner
  • 545 Views
  • 1 replies
  • 0 kudos