Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can’t leave family plan

Hello. I have just purchased a contract with you.I am also part of a family plan that I need to leave , I’m am not the bill payer , and the bill payer is saying I can’t leave , and that I need to keep her for the contract ,It’s a very difficult situa...

Resolved! Missing sim card

Hi I have never received my SIM card for my Apple iwatch

Resolved! Apple Watch contract

I have a phone and watch contract, if I decide to leave me phone contract because I’ve found a better deal elsewhere, what will happen to my watch as they’re linked to the same account? Will I need to move accounts with that too or is my watch linked...

Can't cancel o2 extra audible

I've followed the guide to try and cancel my o2 extra but when I click on 'extras', it just shows me which extras are available for me to buy. It doesn't show my existing extras. Please help

Resolved! My phone is blocked

hi my phene is blocked again, by mistake, please could you advice my number xxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

My contract is ending in Sep and I dont want to renew

Resolved! Why is my £5.00 sim only deal that I have just had delivered now £5.65?

Just logged in to my account after just receiving my £5.00/month sim and the first bill is £5.65? confused.com

Unexpected Order

It same issue as many posts today there was an unexpected order number that adds Overage Allowance Charges for Call, SMS, MMS, International Text, Voicemail. Have not requested this change Cant contact by online chat of telephone...

Resolved! Message

I have a message which i need to reply to The number is 60095 Will it cost anything to reply to this message

Bill Query

I have been charged 3 times for sending text messages to somewhere called Vanuatu or somewhere like that. I know nothing about these messages and have certainly not sent them as I am quite vigilant when it comes to this. Can I get any further details...

O2

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