Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I cannot find the puk

hi I don't find my puk here please help im tired calling them or chatting is too long cue ...and all they ask you lots of verification only for asking puk or simply questions.

Ref phone [Removed]

My phone is 5g enabled. It looks as if my area - [Removed] is as well. No sign of 5g availability when I look at the data networks status. Is my SIM 5g capable

Resolved! Age verification

My age verification says its off. But I still can't access 18+ pages.

I paid my bill

Why is my calls barred?

New Billing System

Anyone know what the timeline is for everyone to be on the new system?

Swap my number

I wrote yesterday about changing my number, the number has not changed yet

Resolved! Number transfer

Hi all,I was wondering what it means if my phone goes to emergency calls only? I asked for a number to be transferred from a previous contract to a new one could it be something to do with that?

Resolved! FAMILY PACK OR DEAL

HI, WE ARE 4 IN THE FAMILY. ONE IS ALREADY WITH O2 AND I WANT TO CHANGE THE OTHER 3. DO YOU HAVE A ESPACIAL DEAL FOR A FAMILY?THANK YOU.SUSANA

Lack of support

My order has gone missing and I can't speak to anyone... The chat bot keeps sending me in loops saying it's too busy and the phone lines keep telling me to go to order tracking... which isn't helpful at all. Any advise on how to get some customer sup...

Resolved! Order not made

Had an email saying I made an order NC[Removed] but made no order 02 please advise what has happened. It says VAS change for a custom plan. thanks linsey

O2

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