Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Monthly payment change

I took out 2 SIM only deals identical at 20 pounds a month ,I'm being charged over 31 pounds for my number,why?

Resolved! Message received saying I made an order

Good morning, I’ve woken up to a message thanking me for making an order at around 3am this morning but I haven’t. order says no charges but it’s still a little concerning

Myo2 app won't let me pay my bill

Whenever I load the myo2 app to pay my bill it says they are doing maintenance and to try again later. Its been doing this for about 4 days now. I've cleared cache etc but it still won't work. Is there a wider issue with the app?

change payment date

how do i change a payment date please?My wages will be changing date so I need to amend my direct debits.

Resolved! Can you use COSMOTE in Kos, Greece

I'm in KOS, Greece.As it borders with Turvey, network auto selected is VODAFONE TR, but will cost a bomb to make calls or texts.Can I use any of the below networks for free in my inclusive plan for my UK mobile number (as I can manually select these ...

Resolved! Cancellation of Disney Plus

When I first joined O2 I was given Disney Plus as an extra.I have never used it and am not likely to.However I found a note saying that my free subscription will end on August 5.I wish to cancel before being charged for a service I do not want.How do...

Canceling the contract

hey I would like to cancel my contact I can't do it over the phone as I'm not in UK anymore.

Sim swap

Hi guys I'm just swapping from pay as you go to pay monthly, my old sim has been disconnected so thought I would put in my new pay monthly sim, but it hasn't changed my number over yet also I'm not sure if I have to activate it yet. Any help would be...

Resolved! O2 40 percent scam victim

Hello Recently I fell victim to the scam as I didn't read the messages saying not to give out the otac code. I have told my bank and told O2 and nothing has happened on either account but could they have applied for credit in my name with the informa...

Resolved! switch off voicemail

is it possible to switch the voicemail off on my phone?I had it switched off when on Virgin, is it possible to Disable voicemale with O2?

O2

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