Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! My upgrade date has suddenly been extended by 3 months?!?!?

Just under 3 months ago I took out a 24 month contract with a Huawei mifi dongle, I had to pay a deposit of £50 at the time which was fine with me. About a month a go i paid off the device plan and was told on the phone repeatedly by o2 and on the ap...

Resolved! Terminate one of my O2 contracts

Ages on the phone. Now very irritated. I wish to terminate one of my contracts (REMOVED). How can I proceed without wasting time. Thank you. Richard Kempa

Cancel contract

Hi, I'm looking to pay off my remaining balance and changing provider. Many ThanksJane

Resolved! cant change my tariff

why cant i change my tariff? been on it for 2 years and looking for cheaper but not got the option to do it?

Resolved! Rolling tariff

Hi, £10 comes out of my bank on the 26th of each month to top my phone up. It has come out the bank on 26th August but my phone hasn’t topped up and it’s not showing on my transactions so o2 have taken my money but not given me my allowances for the ...

O2 sim plus eSim. Can I turn Data Roaming off only for o2 sim.

I am in Turkey with Samsung Galaxy s20.O2 UKSIM + eSimNot intending to pay £6144 per GB data.If I turn the normal Data Roaming toggle off, data is turned off for both SIMs.With data roaming back on, the SIM manager shows the eSim as “preferred” SIM f...

change my tariff

I would like to change my tariff to a 30 GB data, unlimited UK calls and texts from my current one at the advertised price of $£15.20/month.On "my O2" they only show a much more expensive tariff for 30 GB at £26! Whereas, in the O2 site I can get a s...

Stop the Sim

Hello lovely people. Is it possible to block a SIM for a period of time. Can I do it online ?Not looking to stop the contract just the SIM

Resolved! Change payment date

I need to change my payment date for my contracts to 26th of every month starting in September

Resolved! Network use in the USA

What network/s does o2 use in the USA? Can you make calls and texts or is it data only?I will be travelling to California and want to check coverage in more remote areas

O2

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