Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Account not updating after Switch up

So on the 11th of this month I upgraded from the Xperia 1v to the z fold 5 but my account hasn't updated since then and still shows I have the Xperia and the old tariff that I had with it. It still says on my account that they are sorting my upgrade....

Resolved! Where’s the live chat on here?

Where is the live chat please?

Resolved! Settling contract and switching to sim only, but in daughters name?

Not sure the best way to do this... I have an o2 account set up for a phone I got for my daughter. The device plan has around £200 still to pay, so I want to pay that and close that account, so she can open an account in her own name and arrange her ...

Contact ending and want a sim only deal with o2

My contract ends next month and I only want a sim deal 12 months contract only next. I've found a deal on uswitch with o2 that suits me. How do I go about selecting this deal and keeping my number and automatically switching to this once my contract ...

Resolved! Help order

Help, I’ve had this text but don’t understand it: Just confirming your order has gone through - thanks. Your order number is *************, and you can check on its progress through My O2: https://mymobile2.o2.co.uk/order-history

Resolved! KMM2144338495V67268L0KM

Hello, I ordered this on 13/08/2023 and still have not received my sim. Can I have a delivery update please? Cheers,

Bill

I need to get a copy of my O2 bill, showing my name and address Is this possible please? Ideally, a PDF file

My o2

Hi, I can’t log in to my O2

Resolved! O2 Contract Ending, Found replacement O2 contract through third party website how do I Change over

O2 Contract Ending, Found replacement O2 contract through third party website how do I Change over with the least amount of problems? I want to keep my number but get the new cheaper contract with new phone. Do I need special Codes to transfer? Do I ...

Unable to go ahead with phone contract.

Hi O2 Community,Just a quick one... so the past few days I’ve been thinking about getting a phone contract so yesterday I decided to apply for one. I had a funny feeling it would be declined because I have no credit however I was able to go ahead and...

O2

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