Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 255857 Views
  • 2 replies
  • 2 kudos

Complaint - Customer Service/Apple Watch

Can anyone provide me with a phone number to speak to someone and make a complaint and actually have that person assist me in resolving the technical issue I have been facing for 2 months?! Bought an Apple watch in June and could not receive or make ...

Stuck on "step five of five: agreements" during upgrade

I have been stuck on step "five of five: agreements" of the checkout for an upgrade for a day or so now. Tried it in several browsers and I have the same issue in all all of them, where there are no documents, buttons or anything to click on to final...

caitsith by Level 1: Joiner
  • 723 Views
  • 1 replies
  • 0 kudos

Upgrade

I'm with O2 but my bill goes through a company called prestige want to leave them and join O2 direct as due upgrade in 5 months

Jay31 by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Tariff couldn’t be changed

Just tried to increase my tariff as O2 recommended the one I need, however when I try to make this change a message comes up “Your tariff couldn’t be changed”“There’s been a problem”please come back later and try again or talk to us on live chat Its ...

Twixey by Level 1: Joiner
  • 862 Views
  • 4 replies
  • 0 kudos

Resolved! PAC Code

I have two numbers on my account and need to get a PAC code for one of them, how do I do this since I can't use the TXT service to request it?

gthom by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos