Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can I Change talk time provider after 1yr

Can I insert new Sim for a new provider apart continue to pay off the device?

Resolved! Swap my phone number to new phone

I have a new phone and new sim, which i have successfully activated. I want to transfer my old number as well, but can't because it requires sms which will only go to my old sim ... which is now no longer active. How do I swap my phone number? Thanks

phone wont turn on

Good Morning, this morning upon waking my phone is totally dead and will not switch on. what are my options? im not due for an upgrade

No More data, i still should have

I have 10 gb plan with £11 And i should receive 15 gb extra every month. Why I don’t have for the moment data? Why I didn’t receive that extra 15 gb?

Resolved! Transferring number

Hi, how long does it take to transfer a number across from Vodafone? pac code was given a week ago Thanks

Data

Way is nothing working on my phone as there’s no outstanding on my account? Date, call, message is not working. Why am I being charged for my allowance if I can’t use it?

Replace number

I’ve a question that I don’t know if it’s possible. I have a number in my account that I pay for my son, he got his own contract and doesn’t use the new sim. The question is, is it possible for the number to be moved to replace his ‘temporary’ number...

Volt customer replacement sim

Hi, I'm a Volt customer and I've never used my sim card. I need a replacement so I cam access my account as it keeps sending a code to that number.

Resolved! Cancel contract

Please cancel my contract but I want to keep the same number and switch to pay as you go.

Erroneous billing

l have been over charged on my direct debit.I have contacted you 4 times to stop this and my account still shows fraudulant billing and products which I did not order. I have been assured that was sorted everytime and it still has NOT been addressed....

O2

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