Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Fraud and cancelling an order

I need to cancel an order I have not made and report a fraudulent activity.How do I do this?

RCK by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Sim activate

Lost phone got a new sim put sim in new phone. Saying emergency calls only. Want to keep old number.

Zam by Level 1: Joiner
  • 1 replies
  • 0 kudos


Hi wanted some advice done upgraded keeping my old number which I had for ages but once swapping the sim over will I be bomboared with texts messages like thanks for choosing 02 and all thatAnt advice please

Kath2013 by Level 1: Joiner
  • 7 replies
  • 0 kudos

Resolved! New number

Is there any way to get a new mobile number I've been scammed

Pipstop78 by Level 5: Ponderer
  • 3 replies
  • 0 kudos

Resolved! Order accessories

Hello. I have been order AirPod is it possible to check if it’s gonna be delivered today ?

Aelita by Level 1: Joiner
  • 1 replies
  • 0 kudos

Repeated bill notifications

To day I have had at least 3 or more telling me my bill,is ready notifications how many does it need a dhow to stop itv [Edit: topic title clarified]

Unexpected Default on Credit Record

I had an iPad on contract a number of years ago. It was a refresh plan and was my second iPad on the plan. All worked fine and I liked the arrangement. I had a very small inheritance and decided to repay the balance remaining on my iPad's plan. I als...

TimFramp by Level 1: Joiner
  • 8 replies
  • 0 kudos

Resolved! When to cancel contract?

My contract is due to end on 17/06/2021 and final bill is due on the 01/06/2021.I wish to keep my number and move to a different network, after reading many things saying I need to give 30 days notice but will also be charged a termination fee, when ...

Tony94 by Level 1: Joiner
  • 1 replies
  • 0 kudos