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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 255721 Views
  • 2 replies
  • 2 kudos

Resolved! Name change

I need to change my name on my account as it’s still in my maiden name.

Katie1924 by • Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

Samsung earpods

I did upgrade on 31st of august and i have been offered £1 samsung earpods and now i have made numerous calls everytime they adviae me to wait 24 to 48 hrs for the code .what can i do to get my code.

Rafia by • Level 1: Joiner
  • 578 Views
  • 3 replies
  • 0 kudos

Resolved! Stripey scam

I have been scammed out of £4.50 - arising from three premium rate texts that I received. I had been trying to download a NCP app to pay a car parking bill but after selecting what seemed to be the app I ended up with something called stripey that ke...

Contract ending

My contract ends next month and I want to upgrade and stay with O2.. The best O2 deals however are with 3rd parties. How would I get my number ported across if im already a customer ?

keeping number

Just come back to o2 from giffgaff. How long does it take for my existing number to change to o2, set about this at 6pm Tuesday

GODDERS26 by • Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos

Resolved! Change my billing address

I need to change my billing address as I have moved home 

Alex35 by • Level 1: Joiner
  • 1220 Views
  • 6 replies
  • 0 kudos

Resolved! Tariff change

If I was to change my tariff for a less expensive one would I lose o2 switch up.

Resolved! O2 Travel Inclusive Zone

My bill says that the O2 Travel Inclusive ZoneExpires at the end of 07 Dec '23is this correct? I thought it was a permanent feature of this plan?

Mels0007 by • Level 1: Joiner
  • 976 Views
  • 5 replies
  • 0 kudos
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